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Please complete the form below for help accessing SIMS. Please be aware that during enrolment it may take several days for a response.
If you are on campus and have forgotten your username you can visit your nearest Cardiff University Library or the IT Service Desk at 40-41 Park Place. Please remember to take your Cardiff University Student card with you.
Students at the Llandough, Whitchurch, Velindre or Caerleon Hospitals can also visit the hospital library.
I am a
Cardiff University Username:
Contact Email Address:
Nature of Problem:
Unable to log on
Unable to log on, account locked
Unable to change password
Unable to validate Student Number and DOB
If you do not have a contact email, please supply contact details in the Further Details box.